Статус сервера

Ниже показан статус наших серверов (и проблемы, если таковые есть).

Затрагивает сервер - CLOUD1

• 08/30/2023 00:00 - 10/28/2023 19:34
• Обновлено 08/30/2023 12:14

Bizpark Subscription ended. Financial issue to be resolved by R1 and Microsoft 

Затрагивает сервер - VPS

• 06/01/2021 13:00 - 06/01/2021 16:45
• Обновлено 06/01/2021 17:06

Licensing Server went offline.

Confirmed.

Investigated.

Root cause: Update process crashed.

Resolution: Server had to be restarted.

Затрагивает сервер - CLOUD1

• 05/26/2021 07:16 - 05/26/2021 13:05
• Обновлено 05/26/2021 13:21

We detected CLOUD1 is Offline.

Error 500 Unknown.

Cloud Storage had to be expanded. Managed Disk resized 100%.
OS Partition was resized accordingly.
WHM inconsistencies repaired with forced update script.

Server was down for 6 hours.

Затрагивает сервер - CLOUD1

• 05/18/2020 20:30 - 05/19/2020 10:15
• Обновлено 05/19/2020 10:42

The server went offline at 8:30pm yesterday.
It was rebooted at 10:15am and is now working normally.

Затрагивает сервер - CLOUD1

• 01/14/2020 12:39 - 01/14/2020 14:45
• Обновлено 01/14/2020 14:46

CLOUD1 not responding. Confirmed.
Restart Needed.
Restart In Progress...
Server was experiencing high CPU loads. We had to restart MySQL server also.

All is normal now.

Затрагивает сервер - VPS

• 12/05/2018 06:21 - 12/05/2018 13:25
• Обновлено 12/05/2018 13:33

Service: R1 Software Client Area
Server went Offline - Bandwidth Exceeded
Customers with Payeezy Module were affected during outage.
The issue has been resolved. Serviceis now operational.

Затрагивает сервер - CLOUD1

• 10/05/2018 00:01 - 10/05/2018 09:16
• Обновлено 10/05/2018 09:25

Licensing server and Client Area are back online. DNS issue resolved!

Затрагивает сервер - CLOUD1

• 09/04/2018 08:57 - 10/05/2018 09:23
• Обновлено 09/04/2018 09:06

Clients notified the server appears to be unreachable or offline.

Azure South Central is down.

Starting at 09:29 UTC on 04 Sep 2018 a subset of customers in South Central US may experience difficulties connecting to resources hosted in this region.

https://azure.microsoft.com/en-us/status/

Затрагивает система - Email Ticket Import

• 01/26/2018 14:52 - 01/31/2018 00:00
• Обновлено 01/31/2018 14:56

Our Email Ticket Import robot was not functioning since 1/26/2018

During this time new tickets or replies were not registered, causing us to not see those new tickets or replies in a timely fashion.

The issue has been fixed.

Sorry for the inconvenience.

• 09/09/2015 10:00 - 09/09/2015 11:39
• Обновлено 09/09/2015 11:42

The server was down for around 90 minutes. This was an unscheduled service outage.
It has been resolved.