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Service & Support

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One-Time Callback Service

Get telephone access you want by purchasing this option. Enjoy voice access to our expertise. A Support Ticket will be created to document the call.

  • 9am - 5pm Atlantic Standard Time, Monday through Friday Availability
  • $25 per call Rate
  • 30 minutes Time Limit
  • ASAP Best Effort (after payment) refunded if unavailable Callback Window
Prepaid Hours

Prepaid block of hours available for your convenience.
Select the number blocks you wish to prepay, and benefit from our lowest rates.
- Sold in blocks of 10 hours
- General Purpose
- Restrictions apply at our discretion

Basic Retainer

Basic retainer contract.
SLA is negotiated on a case by case basis.

Bespoke Contract

Consulting, Service, Support
Negotiated on a case by case basis.
Starting from $2,000 per month (paid annually) per resource

Consulting and Requirements Gathering

Hire us to help plan your Software Project, the right way, from the start!

  • 2 x 1 hour meetings with stakeholders, and follow-up by email, by a senior member of our team

  • Customized research and professional advice/feedback from a senior member of our team

  • The Requirements Document as the main deliverable

If we're willing to bid on the project, you will also receive a Quote (Time/Cost Estimate), and an incentive to move forward (discount, credit, payment plan, joint venture proposal, or other incentive).

After purchase we will create a Support Ticket to get you started.